The Cleaner Who Stretched the Powder With Water
A hand-written “use half” label caused seven months of odour complaints. Why pre-mixed gel fails, and three changes that make correct dosing the easy option.
The Laminated Card by the Bin: Building a Dosing Card Crews Actually Use
A new hire overdosed a bin six times over because training was one spoken sentence. Build a dosing card: five lines, two photos, a named owner, a review date.
Scoops, Sachets and Scales: Making Dose Measurement Repeatable
Ask three carers in the same building to add “a scoop” and you will get three different doses. Ask them again after a night shift and you will get a fourth. The scoop is the point where a well-specified product becomes an uncontrolled one, and it is the cheapest thing in the whole system…
